Utility customers demand, want, and expect more out of their service providers today. With the power industry facing restructuring, utilities are facing the challenge of providing expanded service and increased value to their customers. In response to this challenge, many utilities are turning to interactive, Web-based services to allow their customers to view and analyze energy usage, discover ways to reduce costs, and signup for other utility programs.
To help utilities meet this challenge, AccuStat offers the Residential Energy Bill Analyzer (REBATM). REBA allows utilities and their customers to access and analyze energy consumption and cost information over the Internet. Designed to assist both the utility and customer in understanding and managing energy consumption, REBA uses current and historical energy consumption information with energy survey answers to identify cost effective energy savings measures, evaluate alternative rate schedules, and perform "what if" analysis of equipment and behavior changes. REBA is also available in a desktop configuration to perform field audits and as a batch process to handle mail-in energy surveys.
- About REBA
- How REBA fits into a utility residential customer marketing/retention strategy
- Hydro Quebec "Energy Wise" project
For more information on REBA, or to arrange an on-line demonstration, please call (865) 694-9467 or e-mail rebaworks info.